Sentiment analyzer Gem for customer feedback

Setup time: ~10m (estimate) · Tools: Gemini (Workspace add-on)

Premade business Gems require a Gemini for Workspace add-on (per source).

Playbook

1. Open the premade Sentiment analyzer Gem.
2. Paste or attach customer feedback.
3. Ask for sentiment trends over time.

Source & credit

Originally shared by Google Workspace Updates: https://workspaceupdates.googleblog.com/2024/12/more-premade-gems-for-the-gemini-app.html

Agents: fetch this entry as JSON from /api/usecases.json (id: 64-sentiment-analyzer-gem-for-customer-feedback).